FAQs

“Good things happen when we are supporting each other”, this was the thinking behind setting up FoodchainShop.com.

As you can imagine it’s hard running a small business right now, so buying direct from the makers is a great way to show your support.

Here’s some frequently asked questions…

Oh this is new!! What is FoodchainShop.com?

Something for all you Foodies…

FoodchainShop.com brings you all the best offers and discounts available to you, being kindly offered by small Food & Drink companies.

By shopping with them direct you will have the best online brand experience – finding out more about them and seeing their full product range which retailers may not stock – and getting the best online offers available.

So if you are bored of eating and drinking the same things, and want to save money whilst having something new and exciting to try next time you are browsing your cupboards or fridge… then you are in the right place!

Looks great! How does FoodchainShop.com work?

Very easily.

Browse the categories, brands and offers we have added and with any discount codes available, simply copy and remember to add it to the checkout page when you are ready to buy from the brand direct. (Some brands may be promoting offers which may not require a code – making it even easier for you!)

Then just stay in and look forward to receiving your amazing products arrive directly to your home. 

 

I’m ready! How do I use a code and get my discount?

Quite simply actually…

Once you have browsed our site and have found some brands and their products you would like to try… click on “DISCOVER MORE” for the brand pop up page to appear. 

If the brand has kindly offered a discount code for you to use, it will be displayed here.

Click on “COPY CODE” for the code to be automatically copied and then click “CONTINUE TO WEBSITE” to visit the brand’s shop page.

Now the fun begins!

Learn more about the brand and browse their full product range and select the items you would like to buy…don’t forget to try something new!

Then remember, before you enter your payment details, paste the code (if available) into the appropriate section for the discount or offer to be applied.

Oops. The code doesn't work?!

We are still new to this, but as we are online shoppers ourselves, we understand how frustrating it can be when a code doesn’t work and you don’t get the discount or offer you were expecting.

We are working really hard with our brand partners to ensure all their online codes and discounts are up to date, working and accurate at all times.

But we are only human, occasionally a code or offer might change or expire without us realising. If you discover a code isn’t working or an offer has expired then please email us at support@foodchainshop.com so we can ensure that you get the latest offer details.

Hey there! Can I recommend my favourite brand to be added to FoodchainShop.com?

Well of course! 

If your favourite small brand is not on the website and you feel they should be, we would love to hear your recommendation.

Here at FoodchainShop.com we are building relationships with new brand partners every day who we would love to be supporting and adding them to the site.

Email us your favourite brand to support@foodchainshop.com for us to reach out to.

You forgot about me! How can I get my brand and offers added to FoodchainShop.com too?

Sorry we missed you (don’t take it personally!)

We would love to hear from you to found out more about your brand and offers for us to share on our site.

Just drop us an email to support@foodchainshop.com with details of your awesome brand and we will let you know how to become a brand partner of ours. 

 

If you have any other questions then please just send us an email to support@foodchainshop.com

We will aim to reply as soon as possible.

#SupportTheMakers

CONTACT
FOODCHAIN SHOP

If you are a brand and would like to partner with us or are a customer and have any questions. For Frequently Asked Questions, please see here.




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